500 E Livingston • Des Moines, Iowa 50315 • 515-243-1824 • 1-866-638-2597 • Fax 515-243-1941

For questions about your order or products, please call Customer Service at Toll Free 1-866-638-2597, M-F 8am - 4:30pm CST, or contact us by email.

Delivery Of Your Order

Products shipped only to Lower 48 U.S. states.

We ship as received and notify you promptly of any delays.

Warranties

Used equipment 30 day guarantee on equipment only, shipping not included

All new equipment and tools carry a manufacturer warranty that varies.

If you have any questions please call Toll Free 1-866-638-2597

Return Policies

Any returned items shipped must be approved by Northway's Machinery, Inc. Please call Toll Free 1-866-638-2597.

Returned items must be made within 7 days of receipt of your order.

Returned merchandise must be new, complete and in it's original packaging. Include a copy of your original invoice with returned merchandise.

No refunds on shipping costs.

 Special Order Items: NO RETURNS ON SPECIAL ORDER ITEMS 

25% restocking fee. Return shipping is buyers responsibility.

Securely pack the product and send it shipping and insurance charges prepaid to:

Northway's Machinery, Inc.
500 E Livingston
P.O. Box 35638
Des Moines, IA 50315

We accept VISA, MasterCard, American Express and Discover